Terms & Conditions – SG Wear
Access to and use of sgwears.com and the products and services available through the website are subject to the following terms, conditions, and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (sgwears.com), you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.
Introduction
The domain name sgwears.com is a site operated by royal spotlight pte ltd., a company located in Singapore
Services
SG Wear is an online retailer of apparel and lifestyle products offered at great values to the consumer. Membership allows customers to purchase a variety of products. Upon placing an order, sgwears.com shall ship the product to you and be entitled to its payment for the service.
Third Party Websites and Content
Our website provides links for sharing our content on various third-party websites. These links are provided solely for sharing and/or listing purposes, and we take no responsibility for the third-party websites and/or their contents. We disclaim all liabilities and take no responsibility for the content posted on such third-party websites or any content and/or comments posted by users on any official SG Wear social networking platform.
Privacy
Our Privacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy and warrant that all data provided by you is accurate and up to date.
Exactness of the Product
The images of the items on the website are for illustrative purposes only. The actual color combination of the mobile cover and t-shirts may slightly vary due to screen resolution differences. All sizes and measurements of items are approximate, but we make every effort to ensure they are as accurate as possible.
Customization
In case of any size issues in custom-made products, there will be no replacement or refund under any circumstances. However, if the product is faulty or damaged from our end, then the customer can proceed with the return request.
Shoppers are requested to check the size guide before placing an order.
The color of custom-made products may slightly vary due to differences in screen resolution.
Pricing
We ensure that all details of prices appearing on the website are accurate; however, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you as soon as possible. If we are unable to contact you, we will treat the order as canceled. If you have already paid for the goods, you will receive a full refund.
Prices for items may change from time to time without notice, but these changes will not affect orders that have already been dispatched. The price of an item includes VAT (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are applicable for items purchased on the website and not through any other source.
Payment
Upon receiving your order, we carry out a standard pre-authorization check on your payment method to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your payment method will be charged once the order has been accepted.
Delivery
You will be given various options for the delivery of items during the order process. The options available to you will vary depending on your location. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances, and we will proactively reach out to you by email and SMS in such cases. However, we will not be able to compensate for any inconvenience caused due to delivery delays.
Returns & Refund
Please note that single products/combo products are not subject to return once the product is delivered. However, if the product has an issue or defect in the material or print, you can submit a return request. For more information, visit our Return Policy.
If an apparel product has any size issue once the shipment is delivered, there will be no replacement or refund under any circumstances. Please ensure your size with respect to the given Size Chart before placing an order.
Intellectual Property Rights
All intellectual property rights in connection with the products shall be owned absolutely by SG Wear.
Law and Jurisdiction
These terms shall be governed by and construed in accordance with the laws of the Singapore without reference to conflict of laws principles. Disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts in Dubai, United Arab Emirates.
Indemnification
You agree to indemnify, defend, and hold harmless SG Wear, its directors, officers, employees, consultants, agents, and affiliates from any and all third-party claims, liability, damages, or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.
Violation & Termination
SG Wear may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or SG Wear terminates your use of any service, you shall still be liable to pay for any service that you have already ordered up to the time of such termination.
If you have any questions, comments, or requests regarding our Terms of Service or the website, please contact us at support@sgwears.com.